Terms of service of dpclinics.com
Date of entry into force: 09 July 2025
Welcome to dpclinics.com. These Terms of Service ("Terms") govern your use of our website and your purchase of our products. By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, do not use our website.
- General informationdpclinics.com is managed by DP Panno, a company based in Spain. We offer physical and digital products designed to prevent hair loss, maintain hair after hair implants and promote healthy hair growth.
- Requirements You must be at least 18 years of age to use our website and purchase our products. By using our website, you represent and warrant that you meet this age requirement.
- Products and services
Physical products: These include shampoos, conditioners, serums and other hair care products. Digital products: These include e-books, guides and other digital content related to hair care.
- Ordering and payment
Acceptance of orders: All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason. Payment: Payment is due at the time of ordering. We accept various methods of payment, including credit/debit cards and PayPal. Prices: All prices are quoted in Euros (€) and include applicable taxes. Shipping costs are calculated at the time of ordering.
- Shipping and delivery
Shipping: We ship our products worldwide. Delivery times and costs vary depending on the destination. Delivery: Estimated delivery times are provided at the time of purchase. We are not responsible for delays caused by customs or other unforeseen circumstances.
- Returns and refunds
Physical products: Returns are accepted within 14 days of delivery, provided that the products are unopened and in their original packaging. Return shipping costs will be borne by the customer. Digital products: Due to the nature of digital products, all sales are final and non-refundable. Exceptions: Certain products, such as personalised items or those that cannot be returned for health or hygiene reasons, are not eligible for return.
- Intellectual property All content on our website, including text, graphics, logos and images, is the property of DP Clinico its content providers and is protected by copyright laws. You may not use any content without our prior written consent.
- Privacy Policy Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use and protect your personal information.
- Limitation of Liability To the maximum extent permitted by law, DP Clinics shall not be liable for any indirect, incidental, special or consequential damages arising out of or in connection with the use of our website or products.
- Governing Law These Terms shall be governed by and construed in accordance with the laws of Spain. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Spain.
- Modifications to Terms We reserve the right to update or modify these Terms at any time without notice. Your continued use of our website following any changes constitutes your acceptance of the new Terms.
- Contact Information If you have any questions or concerns about these Terms and Conditions, please contact us at
E-mail: support@dpclinicalhairproducts.com
Address: Edificio Jardines Tropicales, Calle Azahar, s/n, Nueva Andalucía, 29660 Marbella, Málaga
Thank you for choosing DP Clinics.
