Date of entry into force: 09 July 2025

dp clinics ("we", "us", "our", "us") is committed to protecting and respecting your privacy. This privacy policy explains how we collect, use and protect your personal information when you visit our website, dpclinicalhairproducts.com, and when you purchase our products. This policy complies with the General Data Protection Regulation (GDPR) applicable in Spain.
1. Information we collect
We collect the following personal information:

Name
E-mail address

This information is collected when you:

Fill in our contact form.
Subscribe to our newsletter.
Make a purchase on our website.

2. Use of your information
We use your personal information for the following purposes:

To process and fulfil your orders.
To respond to your queries and provide you with customer support.
To send you updates, promotional material and other information relating to our products, where you have opted in to receive such communications.

3. Legal basis for processing
We process your personal information on the following legal bases:

Consent: When you provide your personal data through our contact form or subscribe to our newsletter, you consent to our use of your information for these purposes.
Contract: The processing of your information is necessary for the performance of a contract with you, such as the fulfilment of your orders.

4. Data retention
We keep your personal data

5. Data sharing and dissemination
We do not share, sell or disclose your personal information to third parties except as required by law or to protect our rights.

6. Your rights
Under the GDPR, you have the following rights with respect to your personal information:

Right of access: you may request access to the personal information we hold about you.
Right to Rectification: You may request the correction of any inaccurate or incomplete information.
Right of deletion: You may request deletion of your personal information, subject to certain conditions.
Right to restrict processing: you may request that we restrict the processing of your personal information in certain circumstances.
Right to data portability: you can request to receive your personal information in a structured, commonly used and machine-readable format.
Right to object: you can object to the processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us at:

E-mail: info@dpclinicas.com
Address: Edificio Jardines Tropicales, Calle Azahar, s/n, Nueva Andalucía, 29660 Marbella, Malaga

7. Security of your information
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction.

8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.

9. Contact us at
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

E-mail: info@dpclinicas.com
Address: Edificio Jardines Tropicales, Calle Azahar, s/n, Nueva Andalucía, 29660 Marbella, Malaga

Thank you for entrusting your personal information to DP Clinical Hair Products. We are committed to ensuring your privacy and protecting your data.